Changelog
Follow up on the latest improvements and updates.
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Recurring donations are once again labeled correctly in Stripe.
For a short time, recurring charges were misleadingly labeled as “Invoices” in Stripe, which temporarily blocked those charges from showing in Salesforce and Nonprofit Admin Portal reports. No payments or payment amounts were affected and any impacted data has been updated. Learn how to export donor data from Stripe.We’ve added a “Pricing” page to our website.
It lays out what it means that our fundraising platform is free for nonprofits (spoiler: it's actually free). It also includes a chart contrasting the scope of our free products and services with those of three other fundraising platforms. Check out how, on the Give Lively fundraising platform, every feature really is free for nonprofits – no hidden fees, no upsells, just impact. 
Simple Donation Widgets associated with a closed Campaign Page now display an alert that “This campaign has ended.”
These widgets also no longer accept donations. To ensure uninterrupted giving, nonprofit admins can associate an alternate Campaign Page with the Simple Donation Widget through the Nonprofit Admin Portal. Learn how to use embeddable widgets to collect donations on their website.The Giving Basket limit of 20 separate recurring donations in one checkout has been reestablished.
For a short time, donors were unable to check out with 20 separate recurring donations on Charity Navigator’s Giving Basket. There is no limit on the number of one-time donations in one checkout. For checkouts with a mix of one-time and recurring donations, there’s no limit on the total number of donations, just the number of recurring donations within the total. Learn how to get assistance if there is a problem processing a Giving Basket donation.The
Reset to Default
button on all on-screen data reports is operating normally again.
For a short time, the Reset to Default
button did not appear if a date was selected in the date filter boxes. (The default date range is the past three months.) Learn more about on-screen reports in the Nonprofit Admin Portal.
The email preview in automatic email receipts for event ticket purchases is displaying normally again.
An errant “MC_Preview_Text” merge tag was included at the beginning of email previews for email providers that incorporate email previews. Learn how to customize the thank-you message for Event Ticketing receipts.Several security improvements have added to the general security and data integrity of our platform operations.
This is part of our ongoing commitment to a quality user experience for nonprofits, fundraisers and donors. Recent enhanced security measures have included new monitoring mechanisms and account safeguards. Learn how strongly we believe in data privacy and security.Identical donation amounts with different impact stories are now treated as distinct payment options.
The donation amounts on a Campaign Page are almost always different. In a recently discovered case, though, a nonprofit used identical donation amounts on one page, only differentiated according to the associated impact stories. Our system now distinguishes between such identical-but-separate donation amounts. Learn how to add donation amounts and impact stories to a Campaign Page.We updated a disclosure about our Text-to-Donate text code and made clear that its display is required.
In order to comply with U.S. carrier regulations, any display of the Give Lively text code 44321 must include the following disclosure: Msg&data rates may apply. 4 msg/req. T&C's and Privacy: givelively.org/terms. Reply HELP for help or STOP to opt-out.
Learn how to set up Text-to-Donate.
As part of the full transition to the new payment form, we have updated the
New Payment Form
announcement in the Nonprofit Admin Portal.
It now reflects that the new payment form is in use on all but Event Ticketing pages. Learn more about our new payment form and the features it currently supports.
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