Changelog

Follow up on the latest improvements and updates.

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As part of the full transition to the new payment form, we have updated the
New Payment Form
announcement in the Nonprofit Admin Portal.
It now reflects that the new payment form is in use on all but Event Ticketing pages. Learn more about our new payment form and the features it currently supports.
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A hiccup with the second line of the street address on Event Ticketing pages has been repaired.
Full addresses now appear, whereas any details on the second line had not been visible. Learn how to build an Event Ticketing page.
Nonprofit membership applicants now gain partial access to the Nonprofit Admin Portal to explore what the Give Lively platform has to offer.
Although some features are not available until membership approval, this access is an important opportunity for nonprofits to get an early peek under the hood of Give Lively. We’re confident you’ll like what you see. Learn what early access means and what is/isn’t possible before membership approval.
It is once again possible to pay with ACH on Simple Donation Widgets.
For a brief period, donors who selected “Bank” as their payment method were unable to complete their donation on a Simple Donation Widget. Read about why ACH is the most cost-effective payment method.
We’re celebrating our first decade of inspiration, innovation and impact. From our earliest days in July 2015 as a small, visionary incubator for business ideas that promote social good, we’ve matured into a transformative force that has empowered nonprofits to raise $1.25 billion, save $120 million in tech costs and fees, and amplify their missions. Learn about our history and, in our short video, meet the people who made it happen.
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Donors now have the ability to reallocate unfulfillable Giving Basket donations through the User Portal.
In keeping with state and/or federal law, Give Lively has built a tool that allows donors with unfulfillable donations – donations to nonprofits that are not eligible to receive them – to express new wishes about where to reallocate those gifted funds. Learn about donation reallocation and how it works.
Simple and Branded Donation Widgets on Wix-hosted websites, which do not accept digital wallets, no longer attempt to render Apple Pay and Google Pay when donors check out.
Wix-hosted websites briefly displayed Apple Pay or Google Pay as payment options, despite these digital wallets being unavailable on Wix-hosted websites. This caused errors when donations were attempted. In February, we added Apple Pay as a payment option for all widget types except on Wix-hosted websites.
Category names for purchased tickets appear as they should in Event Ticketing donation receipts.
For a brief time, the ticket category was omitted, or showed up only as an ‘s’ if more than one of the ticket category was purchased – multiple “Gold” or “General admission” purchases, for example, appeared as just “s” not “Golds” or “General admissions.” Learn how to send a customized thank-you message to donors and ticket purchasers.
The voluntary tip request on all Give Lively donation forms now includes a “slider” that empowers donors to choose from various options.
Donors can elect to prioritize coverage of the payment processing fee or combine coverage of the fee with an added tip using preset tip amounts. Look at how our voluntary tip request has evolved, influenced by analytical data and the feedback of our member nonprofits.
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The pre-checkout payment summary on payment forms lists all relevant payment details.
This now includes the payment processing fee when the donor chooses to cover it and/or an optional tip amount to Give Lively when a donor decides to “pay free forward.” Understand how donors can cover third-party processing fees and learn about optional, voluntary donor tips.
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