Nonprofit Admin Portal

Hello! I am a system consultant that supports multiple non profits with implementing, managing, and integrating Give Lively. Currently, I need to access my client's platforms from separate logins. This is very inefficient and does not allow for centralizing emails to my work email/domain. I would very much like to see the Nonprofit Admin Portal enhanced to be able to switch between multiple client accounts. Thank you for your consideration!

In general, it would be great if we could have more control over the Thank You email through the admin portal. Specifically, we would like to be able to update the language on the tax receipt so that is in line with the legal language our organization uses.

I'm not sure why this still isn't a feature, but it would be nice to be notified when someone donates! it's hard to track things when you don't know they are changing, and every other system we've used allows you to set a notification by email.

If core profile pages are being promoted by givelively as the "foundation of your fundraising efforts" and being recommended for year-round fundraising then it's really important to be able to see recent donations, which is a feature only available on campaign pages.

This would be helpful, especially for fiscal sponsor companies that use Givelively. We want to give our clients, the fiscal sponsee's, direct access to their specific campaign, instead of access to the entire account where they can edit other clients campaigns.

Allow for the creation of non-admin users, to allow for management of reports without giving accounting personnel full access.

Allow a donor to donate any amount of their choosing, not just a round number. For example, we had a campaign in which we asked donors to donate $9.95 (a number of significance) a month but were unable to do so on the current platform.

Would love to have the ability to resend receipts to donors.

With the new, required, second generation payment page, there is a VERY promenant "add a tip" feature to support give lively. Our donors have pushed back on this, and have opted out of donating entirely because this is now on the page.

The additional option to give a "tip" to GiveLively is currently disincentivizing donors from covering our processing fees, which you have at the bottom as an afterthought. Please either: Swap the GiveLively "tip" box with the checkbox and text at the bottom to round up for the nonprofit (this is how most donation platforms display this) OR Clarify the language in the checkbox text at the bottom—the "our" mentioned sounds like it can be GiveLively, as well, not the nonprofit. Add a note that says something like "Rounding up will go directly to [NONPROFIT] and cover their transaction fees." Either way, how you currently have this page set up is extremely misleading and is going to cost the organizations who use GiveLively—no one will round up for the nonprofit after choosing to tip the platform further up on the page. Revisiting the UX on this page feels critical to our continuing to use the platform.