Manually reissue donor receipts
O
Olivia Gulin
Merged in a post:
resend Receipts
D
Dovid Cohen
Would love to have the ability to resend receipts to donors.
D
Dana Izenson
Yes, we would also like this functionality to send resend receipts to donors to use for tax purposes and matching donations.
Matt Connelly
open
O
Olivia Gulin
Merged in a post:
Resend Receipts
J
Jamie Leon-Guerrero
Allow fundraisers/admin to resend receipts to donors
J
Jessie Nowak
Definitely need this!
Clair Lofthouse
Thanks for your suggestion! A little about how we’ll use your input: we use Canny to help plan for the year ahead and our team engages in discussion threads as we seek feedback for prioritized items. We’ll update this post to let you know whether we plan to incorporate your request into our next roadmap. We receive a lot of requests, so even the greatest ideas might not get implemented right away. Thank you for your patience! To anyone else who reads this, please vote on this request if you would like it to be prioritized. The person who posted and anyone who comments or votes on this post will receive email updates about the status of your post. We encourage you to return and vote on others to show your support of additional suggestions. To stay up to date on completed fixes and improvements, as well as new functionality, see our Changelog at https://givelively.canny.io/admin/changelog.
O
Olivia Gulin
Merged in a post:
Re-generate an acknowledgment or auto response for a donation
r
rob dickar
If a donor needs a re-send of their acknowledgment email (because maybe it went to Spam, or maybe they deleted it) or in our case, the auditors requested a copy of a large donation receipt, it would be nice to be able to locate the record in the back end and be able to re-generate a copy of the thank you email
M
Meghan McLaughlin
Yes! We get this request all the time. I would be great to re-generate the email or something similar.
N
Nick Farano
My idea to cc or bcc another email on all donation receipts is similar. This would solve this problem, too!
Matt Connelly
under review
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