notifications for donations | Voters

notifications for donations

under review

Emily Richardson

I'm not sure why this still isn't a feature, but it would be nice to be notified when someone donates! it's hard to track things when you don't know they are changing, and every other system we've used allows you to set a notification by email.

July 7, 2020

Olivia Gulin

Merged in a post:

Request email notification when donations made.

Lori Hrbek

In order to properly acknowledge and connect with our donors, a detailed email notification for all donations would be very helpful. It could be a daily report as needed, only when there are active donations. The current method of only being notified via stripe is not a practical method. While I check the GL portal regularly when we have an active campaign, donations that come in very sporadically well after that time frame are too easily missed. (As I just discovered during a review of last year.) Thank you

October 4, 2023

Valerie Costa

Yes! And notifications to different people depending on the page the donations comes in on. In other systems this was accomplished by setting up BCC email addresses on the donor receipt.

Jessie Nowak

Yes, agreed!

Sarah Dietz

Agreed! This should definitely be a feature ASAP.

Debbie Pullen

Agreed! I just missed two gifts that came in after our campaign ended.

Rochelle

I'm not super optimistic seeing that this was posted 7/7/20. Why is this not a basic feature?

Ashley Charpentier

Please add this feature ASAP. Stripe notifications are okay, but if we need the information from the "Additional Questions" field, we still have to manually pull a report out of Give Lively which renders the Stripe report pretty ineffective. And it is difficult when we use multiple things for Stripe.

Jennifer Clessas

YES! I don't understand how this was not the first item created when the platform launched. It seems so basic and necessary.

Mandie Sanders

We really, really need this feature. Our organization uses Stripe for more than just donations, so turning on Stripe email notifications just floods my inbox.

Kathy McWade

Yes please! This feature is very much needed. Fundraisers should know when they receive a donation without having to check their fundraising page. This would allow fundraisers and nonprofits to thank their donors immediately.

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