notifications for donations
in progress
B
Ben Beukema
This! We need it
Ciana Ferden
updated the status to
in progress
Good news! After reviewing all requests, your suggestion has been added to our next roadmap. We do our best to stick to our predictions, but we receive a lot of requests, so there may be unforeseen delays. In the meantime, happy fundraising! You’ll receive email updates about the status of your post. We encourage you to return and vote on others to show your support of additional suggestions. To stay up to date on completed fixes and improvements, as well as new functionality, see our Changelog at https://givelively.canny.io/changelog.
Natalie Nichols - Shades of Grace Ministries
Yes, PLEASE! For 15 years, we have received email notifications when someone donates. Receiving email notifications containing the donor's responses to the custom questions has been as essential as being notified about the donation itself. Obviously, Stripe does not provide information beyond the donation. And downloading a report isn't as accessible.
Md.Toyobur Rhaman
your website beautiful
Hillary Austin
Requested by NPO via email today:
"Is there a way in Give Lively that I can get an email notification when a new donation has been made to our club?
I was poking around trying to self-serve, but came up empty."
W
Wesley Davis
Strong upvote for this feature addition. We have Stripe notifications set up, but those only appear once the funds are transferred, and that can be days after someone donates. Especially as GL adds other payment processor options (PayPal, etc), we would love to get emails directly from GiveLively at time of submission!
User Story:
- As a GiveLively admin responsible for thanking my org's donors
- I would love to receive automated notifications directly from GiveLively whenever someone submits a donation form
- So that I can thank our donors as early & often as possible!
Acceptance criteria:
- Great: auto-notification email from GiveLively to all org admins when a donation form gets submitted
- Ideal: option to specify admins to receive this notification, or even input a non-admin email address to receive these notifications (so we could use our info@ email)
O
Olivia Gulin
Merged in a post:
Request email notification when donations made.
L
Lori Hrbek
In order to properly acknowledge and connect with our donors, a detailed email notification for all donations would be very helpful. It could be a daily report as needed, only when there are active donations. The current method of only being notified via stripe is not a practical method. While I check the GL portal regularly when we have an active campaign, donations that come in very sporadically well after that time frame are too easily missed. (As I just discovered during a review of last year.) Thank you
Valerie Costa
Yes! And notifications to different people depending on the page the donations comes in on. In other systems this was accomplished by setting up BCC email addresses on the donor receipt.
J
Jessie Nowak
Yes, agreed!
S
Sarah Dietz
Agreed! This should definitely be a feature ASAP.
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