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Add clarifying text to fee language for donors
The additional option to give a "tip" to GiveLively is currently disincentivizing donors from covering our processing fees, which you have at the bottom as an afterthought. Please either: Swap the GiveLively "tip" box with the checkbox and text at the bottom to round up for the nonprofit (this is how most donation platforms display this) OR Clarify the language in the checkbox text at the bottom—the "our" mentioned sounds like it can be GiveLively, as well, not the nonprofit. Add a note that says something like "Rounding up will go directly to [NONPROFIT] and cover their transaction fees." Either way, how you currently have this page set up is extremely misleading and is going to cost the organizations who use GiveLively—no one will round up for the nonprofit after choosing to tip the platform further up on the page. Revisiting the UX on this page feels critical to our continuing to use the platform.
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Offer multiple, one-per-person tickets
Create a ticket that can be purchased by a single person - max only ONE; but there could be 100 of them available. Example - teacher discounts. It avoids one person purchasing 10 tickets for others under the teacher discount.
1
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